QUESTION: What type of documents do you notarize online?

ANSWER: We notarize just about every type of document, aside from a small handful of exceptions; please see a list of exceptions below. Nearly all documents that can be notarized in hard copy can also be notarized with our online process.

In an online notarization, both you and the notary electronically sign the notarized document. Per federal and state laws such as the ESIGN Act and the Uniform Electronic Transactions Act (UETA), when both sides agree to perform their transaction electronically, electronic signatures are just as valid as handwritten signatures for virtually all documents. But, certain documents are excluded – see below. Also, some states, public agencies, and court systems impose additional requirements and limitations for accepting electronically-signed documents, so it’s always important to check with your intended recipient to confirm their specific requirements for accepting electronically signed and notarized documents.

We currently do not notarize (online):

• Marriage Licenses
• Documents for use in Iowa
• I-9 Forms
• Certified true copies of birth, death certificates, or some court-issued documents.

QUESTION: How do I qualify for Online Notarization?

ANSWER: To qualify for online notarization,  you must answer ‘yes’ to all of the following (there are exceptions so check with us to see if you can still have your document notarized online):

• Be a US Citizen
• Have at least 5 years of credit history and your file(s) unlocked
• Have a driver’s license or state ID
• Provide a US mobile phone number – from a mobile carrier
• Provide an email address
• You must pass the Knowledge Base Authentication (KBA)
• You must pass the ID verification

QUESTION: What is the Knowledge Base Authentication (KBA)?

ANSWER: This is a short test to assess your eligibility for online notarization. It is a timed exercise, requiring 4 correct answers out of 5 asked within 2 minutes. Applicants may attempt the test twice.

QUESTION: What are the system requirements?
ANSWER: For any online processing and submissions, you will need to be using one of the following browsers:

• For Windows – either Google Chrome (version 30 or higher) or FireFox – Version 24 or higher
• For Mac – (Sierra or above) or Safari (latest version)

QUESTION: How much does it cost to use the  online notarization services?
ANSWER:  Prices will vary.  Please schedule a consultation to discuss documents and your needs.

QUESTION: What type of payments do you accept?
ANSWER: There are a number of options to choose from

• Credit Card
• CashApp
• PayPal
• Square
• Check – made payable to Dotted Line Signings, LLC
• Cash – for services rendered in person

QUESTION: How quickly are your services rendered?
ANSWER: Please review our Services page for all the details and each specific service.

QUESTION: I don’t live in Florida. Can I still use your online services?
ANSWER: Yes, any U. S. Citizen, regardless of location, can request online notarizations.

QUESTION: What are your hours of operation?
ANSWER: Monday to Friday from 8am to 7pm and 9am to 2pm Saturday and Sunday.  For request outside of these hours, please give us a call.  For online submissions, you may apply at any time, but processing by DL Signings will only take place during working hours.

QUESTION: How do I sign my document?
ANSWER: Do not sign your document before you upload it to Dotted Line Signings LLC.  We use electronic signing (e-signing) technology that requires no additional hardware on your end, just your keyboard.  When you are in session with a notary, you will e-sign by typing your name onto the document. We embed a number of security features into the document to protect the validity of your signature. The legal validity of e-signatures is well established by the ESIGN Act of 2000 and UETA.

QUESTION: Can you notarize a document that is not in English?
ANSWER: No, we would require that you have it officially translated; sign and stamped to confirm it was translated by an approved translator.